We want to ensure you are totally happy with your purchase! But in the event you're not, let us make it right!
Returns and Exchanges : are accepted within 14 calendar days from the day the item is delivered. You may return your item for store credit or even exchange for size. As of March 20, 2020, we are not offering refunds on orders.
International Returns outside of the United States are not accepted at this time. We apologize for the inconvenience.
All returns requests require an Authorization Number.
Please e-mail us directly at firstname.lastname@example.org to retrieve a return authorization number and directions on how and where to send your return.
We do not offer shipping reimbursements for returns.
PLEASE NOTE: Because we are donating 5% of the profit of every t-shirt item, there will be a deduction of 5% of your return. If you choose not to keep your shirt, it's okay. But please understand that we have also facilitated a donation on your behalf to our chosen charity.
In the event of error/damages: If ilovekittees.com has made an error in shipment or if your item arrives damaged, Kittees will remedy the error by re-shipping items with no additional charge to the customer.